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211 BC

We provide information and referral services for a broad range of community, government, and social services:food, shelter, mental health, addictions, legal, financial, seniors, newcomers


Our contact centre team responds to public inquiries 24/7 by phone, text, email and webchat. Services are free and confidential, and interpretation is available in over 150 languages to assist people looking for help.


Our contact centre team of Community Resource Navigators, have backgrounds in victim service, crisis response and social work.

Dial or text 211

Telephone: 211

Email: 211-help@uwbc.ca

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